Shipping policy

Thank you for shopping with DrBrio. This Shipping Policy explains how we process and deliver orders placed on our website https://drbrio.com.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly.

Estimated delivery times may vary depending on your location:

Delivery times are estimates and may be affected by factors such as customs clearance or courier delays.

Shipping costs are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions on selected orders.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can track your package.

Please ensure that your shipping address is correct when placing your order.

We are not responsible for orders delivered to an incorrect address provided by the customer.

If your order arrives damaged or lost during shipping, please contact us immediately so we can assist you in resolving the issue.

Delivery delays may occur due to circumstances beyond our control such as:

We appreciate your patience in such situations.